Returns & Exchanges

At The-CO., we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy on all unworn items with original tags attached. Simply follow our streamlined process to ensure your fashion finds are exactly what you dreamed of.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.